The Crosby’s Cousin is made by hand, in one hundred percent Peruvian wool. Because wool is a natural resource and because the Knitter's jumpers are made by hand, there will be the odd imperfection, due to natures ways. But this isn't a bad thing. Generally speaking, nothing in life is perfect.
The Crosby’s Cousin should not be washed by machine, but if needed, wash by hand, and leave to dry in a cool spot in the shade. Warm water may slightly shrink your garment, so it is best to stick to cool water. Never tumble dry or iron. It is also best to keep your jumper folded and not on a hanger. This way he will keep his shape. the Knitter recommends keeping washing to an absolute minimum and only if really necessary.
Wool has a tendency to pill, it is not a defect, but rather a natural result of friction. Carefully cut pills off with a pair of scissors, that's what we do.